EXCELLENCE LINE TAPE-IN EXTENSIONS Golden Queen
Regular price $110.40 AUD
TAPE-IN REAL HAIR EXTENSIONS - EXCELLENCE LINE
These Tape-in Extensions are made from Very High-Quality Virgin 100% Real Hair.
The hair used is exclusively from the best virgin cut hair, ensuring the finest and most supple hair for your extensions and hair thickening.
Each strand is hand-selected, and the cuticle layers and growth direction are left unchanged.
This hair is unmatched in quality! Fall in love with this wonderfully silky real hair that will accompany you for a long time!
Combine different colors for an even more natural result!
STYLISTS' RECOMMENDATION FOR TAPE-IN EXTENSIONS
You typically need 1-3 packages for hair thickening and 3-6 packages for a complete hair extension
Shipping
The goods are usually ready for shipment and are available in the warehouse. We offer express shipping (1-2 working days) and standard shipping, which depends on the country of origin.They will be shipped on weekdays (Monday to Friday) within 24 hours after the order and/or payment has been received. Once your order has been processed and the goods are ready for shipment, you will receive an email with a tracking link. Please contact our support if you have not received a tracking number within 24 hours after placing your order. Please check your spam folder first to see if the corresponding email is there.
If you have any questions regarding your orders, please contact us at:
WHERE IS MY ORDER?
Contact information
You can also contact us via email: service@rubin-extensions.com.
For urgent matters, feel free to call our helpline: Helpline: 0848 292929.
RETURNS, EXCHANGES OR REFUNDS
WRONG COLOR/WRONG PRODUCT
If you received a different hair color or a wrong product, you can send it back unopened. Unfortunately, for reasons of hygiene, we cannot take back opened products. Therefore, always check before opening the product whether you can detect any visible defects and send it back to us as soon as possible so that we can replace the product for you.
Simply fill out the following form below and send it back to us together with the goods that are to be exchanged. You will receive the exchanged goods within 1 to 3 business days. The products can be returned within 14 days of receipt. If we shipped you the wrong product, we will refund the return costs.
Instructions:
Print the PDF form (returns form Rubin of Switzerland AG - USA and Australia).
- fill out the form.
- send the completed form together with the goods back to us. The package must include all of the unopened goods.
Making use of the return form is optional. However, it helps us process your returns more quickly and correctly.
REFUNDS
Invoice: If you are paying by invoice, the incorrect item will be taken off the invoice list.
Credit card: If you paid by credit card, the amount will be refunded to the account that is connected to your credit card.
Advance payment: If you have paid in advance, please write your bank account details on the return form.
COMPLAINTS
In case there are any complaints, the goods must be returned to us together with a detailed description of the defects. The return requires the prior consent of Rubin of Switzerland AG. The product is then analyzed and checked for defects. This process can take up to 2 weeks. As soon as a decision regarding the product has been made, we will contact you. Complaints can be submitted within 14 days of the order date.
